Tagged News

• About 500 people without power near St. Gabriel after car crashes into utility pole

  December 23, 2025 9:47 AM

  ST. GABRIEL — About 500 people near St. Gabriel lost power when a car crashed into a utility pole on Tuesday morning, St. Gabriel Police Chief Kevin Ambeau told WBRZ. The crash happened on La. 75 around 8:20 a.m., and the highway was shut down in both directions near... more »

• Meta's Louisiana data center causing concern over water usage Play Video

  December 21, 2025 11:39 AM

  RICHLAND - Meta's new artificial intelligence data center , being built in northeast Louisiana, plans to use about 23 million gallons of water daily, the amount about 17,000 residents use each day, according to The Advocate . Data centers' water usage has become a recent concern for many as... more »

• Parts of Range Avenue, Hatchell Lane lose power in Denham Springs as Entergy does maintenance

  November 11, 2025 10:52 AM

  DENHAM SPRINGS — Parts of Range Avenue and Hatchell Lane were without power Tuesday as Entergy does maintenance in Denham Springs. Range Avenue at Centerville, YellowJacket and Cockerham, as well as Hatchell Lane at Cockerham and Centerville, will be affected by the outage, Livingston Parish deputies said. Denham... more »

• 1,500 Entergy customers near Perkins Rowe out of power Sunday night Play Video

  November 9, 2025 8:14 PM

  BATON ROUGE - Entergy customers in the Perkins Rowe area may be in the dark Sunday evening. In an email to WBRZ, the company said approximately 1,500 customers in the area were without power. The outage was reported around 6:30 p.m. and the lights came back on shortly after... more »

• Utility company delays removal of sparking tree, action taken after call to 2 On Your Side Play Video

  November 5, 2025 4:52 PM

  LIVINGSTON - On a windy night, Michele Rogers watched as sparks flew from a tree in her backyard. The tree had grown around power lines, causing them to rub against the bark. Sometimes, it would cause a small fire in the tree. "I was worried if the tree did... more »

• Nearly 800 people without power in East Baton Rouge Parish

  October 26, 2025 10:34 AM

  BATON ROUGE - About 800 people were without power in East Baton Rouge Parish on Sunday morning, according to outage maps. Entergy maps showed the outage near Government Street near the Mississippi River. As of 9:27 a.m., Entergy said 764 people were without power. According to Entergy... more »

• Some Entergy customers in Pierre Part to lose power during maintenance work near North Curtis Street

  October 14, 2025 12:43 PM

  PIERRE PART — Several Entergy customers in Pierre Part will lose power throughout the day Tuesday as crews do maintenance work near North Curtis Street. Around 10 customers on North Curtis, including the Assumption Parish Sheriff's Office Pierre Part substation, will be without power until around 5 p.m. during... more »

• Entergy responds to erroneous gas bill, issuing refund Play Video

  October 1, 2025 4:37 PM

  BATON ROUGE - One couple is relieved to learn that a $9,000 charge on their Entergy bill was an error after all. Charles and Anne Oliver say they feel grateful after receiving the news less than 24 hours after meeting with 2 On Your Side about their large Entergy... more »

• Following large gas bill, couple questions Entergy charges Play Video

  September 29, 2025 5:35 PM

  BATON ROUGE - After receiving a $9,120 gas charge on their June Entergy bill, one couple has had trouble reaching a solution with the power company. Charles Oliver keeps meticulous records of his bills and receipts. His electricity bills are typically around $200 a month. Then in June, his... more »

• Power restored at East Iberville Elementary and High School

  September 17, 2025 11:32 AM

  ST. GABRIEL — East Iberville Elementary and High School briefly lost power Wednesday morning after class was in session. The school still did not have power earlier in the morning, Iberville Parish School District officials said. By 11:15 a.m., the power was restored. more »

• Entergy outages continue to darken Bluff Road neighborhoods Play Video

  August 19, 2025 4:47 PM

  PRAIRIEVILLE - Neighborhoods along Bluff Road have been reaching out to 2 On Your Side about their power issues. They say their lights go out too often, and something has got to change. Property owners in Manchac Place say their home generators have been tracking the data. "It's... more »

• Following unsatisfactory claims process after power surge, company changes tune Play Video

  August 13, 2025 2:31 PM

  BATON ROUGE - After a power surge damaged Cassandra Chaney's home and rendered her appliances inoperable, she filed a claim through Entergy. Months went by, and Chaney was left fighting to be fully reimbursed for the damage. She contacted 2 On Your Side and received a call from Entergy... more »

• Phase One on Perkins Road Overpass Project begins Play Video

  July 29, 2025 8:27 PM

  BATON ROUGE — Phase One of the Perkins Overpass Project started Monday, which involves restricted parking in some areas while Entergy works to move power lines underground. Director of East Baton Rouge Transportation and Drainage Fred Raiford said the phase will sometimes be inconvenient for nearby businesses but should... more »

• Entergy sells natural gas service to utilities company; CEO speaks on 2une In amid summer bills Play Video

  July 14, 2025 10:05 AM

  BATON ROUGE - Entergy has sold its natural gas distribution to Delta Utilities. Amid those rising bill costs that mark the summertime and ahead of winter heating costs, Delta Utilities' CEO Tim Poche spoke on 2une In Monday morning to talk about what customers can expect, what's changing and what's... more »

• Multiple power outages in Prairieville neighborhood cause frustration Play Video

  June 30, 2025 5:42 PM

  PRAIRIEVILLE - Several neighbors in the Fountain Hill subdivision say they feel uneasy knowing that their power could go out for a few minutes or a few hours at any moment. "Why pay your Entergy bill if you have to go through what we go through," resident Jamie Lagattuta... more »

• Electrical equipment damages property, claims process unsatisfactory for homeowner Play Video

  June 20, 2025 4:44 PM

  BATON ROUGE - Last November, Cassandra Chaney was away for the holiday when her neighbor called to tell her they had experienced a power surge. A piece of electrical equipment feeding power to Chaney's home and her neighbor's house blew and, in the process, damaged several appliances and electronics. ... more »

• Traffic signal coming to notoriously accident-prone intersection Play Video

  June 5, 2025 5:43 PM

  BATON ROUGE - There's a traffic light coming to an intersection along Highland Road that has recently been the scene of several traffic incidents and water rescues. After several meetings and hours of discussion between council members, the City of Baton Rouge, the City of St. George and residents... more »

• Entergy: St. Francisville nuclear plant's generating unit was out for several days before NOLA blackout Play Video

  May 27, 2025 6:17 PM

  ST. FRANCISVILLE — Entergy said Tuesday that a St. Francisville nuclear power plant's generating unit was out for "several days" before a widespread outage that left 100,000 without power in New Orleans over the weekend. According to an Entergy spokesperson, River Bend Station's status was taken into account when... more »

• Unexpected shutdown at St. Francisville nuclear plant partially to blame for massive NOLA outage Play Video

  May 26, 2025 3:23 PM

  ST. FRANCISVILLE — A nuclear power plant in St. Francisville was one of two across the state that went down over the weekend, causing more than 100,000 people to lose power in New Orleans, WWL reported Monday. River Bend Station unexpectedly tripped offline Sunday, Public Service Commissioner Davante Lewis... more »

• After years of On Your Side reports, crews replace dozens of non-functioning streetlights along Plank Road Play Video

  May 21, 2025 1:53 PM

  BATON ROUGE - After multiple 2 On Your Side reports since 2017, Entergy crews worked Tuesday night to replace 52 non-functional streetlights along Plank Road to enhance visibility and safety along the streets at night. The work was done in partnership with the East Baton Rouge Parish government, which... more »

• Entergy moving digital, swapping analog meters; woman caught by surprise Play Video

  May 9, 2025 5:40 PM

  BATON ROUGE - Andrea LaFaver doesn't want a digital meter reading her energy usage and opted out of a smart meter when Entergy started making upgrades in 2019. Which is why it was a shock to her when she went to read her meter and noticed it had been swapped... more »

• Entergy admits it let customers down in neighborhood with repeat outages Play Video

  April 24, 2025 4:42 PM

  CENTRAL - A cavalry of Entergy trucks is working in a neighborhood that has been plagued with power outages . Dozens of linemen are making upgrades to a system that had failed nearly 200 households in Morgan Place West. Teresa Golden moved to the Central neighborhood last year. ... more »

• Outage maps show almost 5,000 people without power in East Baton Rouge Play Video

  April 23, 2025 6:58 AM

  BATON ROUGE - Almost 5,000 people woke up Wednesday morning without power, according to Entergy's outage map. The outage largely affected customers in the Shenandoah and Old Jefferson areas. There was no clear reason immediately given for the outage. As of 5:56 a.m., Entergy reported 4,995 customers were... more »

• Outages continue in Central neighborhood, Entergy says fix is 'weeks' away Play Video

  April 16, 2025 5:36 PM

  CENTRAL - A neighborhood in Central continues to lose power. It's been out four times since 2 On Your Side was there about the same issue one month ago. Teresa Golden moved into Morgan Place West subdivision a year ago and says she loses power weekly. "It's not... more »

• Corporate Boulevard, nearby streets without power after vehicle strikes pole Play Video

  April 11, 2025 2:17 PM

  BATON ROUGE — A car struck an Entergy pole on Friday, causing customers along Corporate Boulevard to lose power. According to the Entergy outage map, crews responded to the damaged pole after the outage was reported shortly after 11 a.m. Entergy says that crews estimate that the outage... more »

• Entergy power outage scheduled Thursday in Gonzales; 1,000 customers will be temporarily without power Play Video

  March 25, 2025 3:42 PM

  GONZALES — Entergy Louisiana has scheduled a power outage Thursday in Gonzales that will affect about 1,000 customers. The Ascension Parish Homeland Security said Tuesday that Entergy will shut off power for Entergy customers throughout Gonzales. Officials said customers can expect to receive notifications as the project begins.... more »

• Entergy Louisiana's president announces plan to strengthen state energy grid, create jobs, reduce costs Play Video

  February 25, 2025 3:41 PM

  BATON ROUGE — On the steps of the State Capitol on Tuesday, Entergy's president announced a plan to strengthen Louisiana's infrastructure and create thousands of jobs in honor of its 100th year of operating in the state. The "Louisiana 100 Plan" outlines six goals that Entergy Louisiana will be... more »

• PSC says Entergy can impose monthly fee to recover cost of Hurricane Francine damage; see how much Play Video

  February 19, 2025 12:53 PM

  BATON ROUGE — The Public Service Commission said Wednesday that Entergy can make its customers pay for $182 million in damage to its power grid during Hurricane Francine. The average customer will see their bill climb by about a dollar a month. The utility had told the commission that... more »

• Billing dispute at energy-efficient home, solar panels working again Play Video

  February 18, 2025 5:45 PM

  BATON ROUGE - Nona Jones has taken measures to make her home more energy efficient. She has solar panels on her roof and recently installed new windows. Jones had the solar panels installed in 2015 and they made a true difference to her energy consumption. Her Entergy bills were... more »

• Power restored to apartment after 2 On Your Side locates problem Play Video

  January 20, 2025 4:49 PM

  BATON ROUGE - When Jessica Jones came home to her Magnolia Gardens apartment on Jan. 15, she didn't expect it to be cold and dark. The power was out and Entergy told her the problem wasn't theirs, but the building's. "There's nothing I can really do," Jones said.... more »

• Street light outage drags on for years, neighbors call 2 On Your Side for change Play Video

  January 14, 2025 4:28 PM

  PRAIRIEVILLE - Ten years! That's how long one neighborhood has been trying to get their street lights working. A couple of them contacted 2 On Your Side hoping to reach Entergy and solve their frustration. Javier Silva lives in Quail Creek and says the effort to get three street... more »

• Road re-opened after gas leak on Antioch Road between Jefferson and Airline highways

  January 13, 2025 2:45 PM

  ST. GEORGE — Antioch Road is open again after briefly being closed between Airline and Jefferson highways after a gas line was hit, St. George Fire said Monday. Entergy and St. George Fire officials responded to the scene of the gas line and worked to fix the issue. ... more »

• Entergy: Power restored in most areas that experienced outages caused by Francine

  September 16, 2024 5:22 PM

  BATON ROUGE — Nearly every Entergy Louisiana customer who lost power during Hurricane Francine that can safely receive electric service has had their power restored, Entergy said Monday. At the height of Hurricane Francine, multiple parishes, including Assumption, Ascension and St. Mary parish, had more than 50% of customers... more »

• Entergy gearing up for Francine

  September 10, 2024 2:50 PM

  BATON ROUGE - Entergy said it is gearing up for Francine , planning to deploy more than 5,000 workers across southeast Louisiana by landfall. The following was sent in a statement at 1:45 p.m. Tuesday: As of Tuesday morning, approximately 1,600 employees and contractors are on the ground... more »

• Thousands without power after outages in Livingston, St. Helena parishes

  August 15, 2024 5:58 PM

  WALKER - Thousands of people in Livingston and St. Helena parishes experienced power outages Thursday, according to both DEMCO and Entergy maps. According to DEMCO maps, 9,965 people in Livingston Parish and 5,013 people in St. Helena Parish experienced outages as of 5:30 p.m. Entergy had 3,174 people... more »

• Entergy offering Louisiana customers heavily discounted smart thermostats costing one cent

  August 7, 2024 2:51 PM

  BATON ROUGE — Entergy customers can purchase a new thermostat for just one penny through a new energy efficiency program. Entergy Solutions is offering its customers access to heavily discounted smart thermostats through Sept. 1. Thermostats can be bought from multiple different brands, including Sensi, Honeywell and Amazon.... more »

• One person brought to hospital after Underwood Drive house catches fire

  June 25, 2024 4:35 PM

  BATON ROUGE — An Underwood Drive house off North Foster Drive caught fire midday Tuesday, Baton Rouge Fire said. Firefighters were initially called to the home on a first-aid call for possible burns around 12:40 p.m., fire officials said. After the first unit arrived a few minutes later and... more »

• Prayers answered; utility company responds with tree trimming crews Play Video

  June 18, 2024 4:53 PM

  BATON ROUGE - Tree trimming trucks are giving hope to one neighborhood that's had several power outages so far this year. They were in the Mayfair Park area starting Monday morning. Entergy responded fast, inspecting the power lines to provide Barbara Woods and her neighbors with electricity. She spoke... more »

• Woman prays before storms, asking for help from utility company Play Video

  June 5, 2024 4:45 PM

  BATON ROUGE - A group of homes in a neighborhood off of Staring Lane has been having repeat power outages for years. One of the homeowners, Barbara Woods, says it happens nearly every time the wind blows or the rain falls. "This has been a continuous thing," she said.... more »

• Homeowner relieved security light charges removed from utility bill after contacting 2 On Your Side Play Video

  May 9, 2024 5:34 PM

  BATON ROUGE - A woman was facing a disconnect notice over an Entergy billing charge she refused to pay. Kathy King contacted 2 On Your Side in April over a security light charge that she'd been fighting since 2021. That problem is finally a thing of the past. ... more »

• Utility company threatens to disconnect power, homeowner fighting security light bill Play Video

  April 17, 2024 4:42 PM

  BATON ROUGE - For the past two and a half years, Kathy King has been fighting with Entergy over a security light charge that she says she shouldn't have to pay. "It's the principle of the matter," said King. The charge, which started at about $30, has grown... more »

• Power company makes changes in neighborhood with frequent outages after call from 2 On Your Side Play Video

  March 13, 2024 3:02 PM

  PRAIRIEVILLE - A fleet of Entergy trucks were busy at work Wednesday morning making improvements to a neighborhood that often loses power. Residents living in Tall Timber contacted 2 On Your Side in February for help. Soon after, Entergy committed to inspecting the lines in the neighborhood to see... more »

• Prairieville neighborhood loses power 20 times each year, asks for solution Play Video

  February 6, 2024 5:39 PM

  PRAIRIEVILLE - Their power goes out multiple times a year, sometimes when it's a gorgeous day outside. It happens so often that neighbors living in Tall Timber in Prairieville contacted 2 On Your Side hoping it will solve their power struggles. In the last year, at least 60 homeowners... more »

• In the dark; tenant looking for help with electricity Play Video

  December 7, 2023 4:53 PM

  BATON ROUGE - Imagine spending the entire holiday season without power. A tenant is desperate for electricity, but the apartment complex where she lives is waiting on parts for repairs. She called 2 On Your Side hoping to have a solution before the next holiday. When Heather Russell moved... more »

• River Bend nuclear power plant shut down temporarily after feedwater issue

  November 21, 2023 4:42 PM

  BATON ROUGE - A problem regarding the feedwater heating system led to an unplanned weekend shutdown of the River Bend nuclear power plant in St. Francisville. Officials with the Nuclear Regulatory Commission said the incident began just before midnight on Friday. Operators were raising power following a prior shutdown... more »

• Baton Rouge company set to acquire Entergy gas distribution business Play Video

  October 30, 2023 12:12 PM

  BATON ROUGE - Bernhard Capital Partners will acquire the gas distribution arm of Entergy in a deal valued at nearly half a billion dollars. The two companies announced the pending transaction on Monday. "I am looking forward to seeing in this application what Bernhard Capital proposes to do... more »

• Entergy to resume disconnections due to unpaid bills after pausing for extreme weather

  September 8, 2023 1:01 PM

  BATON ROUGE - Amid record-breaking heat, Entergy suspended disconnects of air conditioning for customer safety. Starting Monday, disconnects will resume. Entergy released the following statement regarding their resuming disconnections: On Aug. 18, Entergy Louisiana suspended disconnects for nonpayment due to prolonged and unprecedented extreme temperatures in our region... more »

• Power restored along Highland Road after major outage Tuesday morning, Entergy says

  August 22, 2023 8:18 AM

  BATON ROUGE - Thousands of people were without power in the capital area after an outage Tuesday morning. According to the Entergy outage map, as of 8:00 a.m., 4,452 customers were without power. School officials said McKinley High, McKinley Elementary, and the Eva Legard Center were left without... more »

• Southern University impacted by campus-wide power outage Thursday; power since restored

  August 3, 2023 11:29 AM

  BATON ROUGE - Southern University's Baton Rouge campus was hit by a power outage late Thursday morning. The university confirmed the campus-wide outage around 10 a.m., though the cause was unclear. The Entergy outage map showed power had been restored around 11:30 a.m. Thursday, though the cause... more »

• City takes responsibility for burnt light bulbs, making changes to reporting process after WBRZ report Play Video

  May 19, 2023 3:21 PM

  BATON ROUGE - A 2 On Your Side mystery has been solved! The streetlights along Burbank Drive are the city's responsibility after all. However, the city says the current system to report burnt light bulbs isn't working the way it was designed. Following Thursday's report, there are plans to make... more »

• Lighting concerns at Burbank intersections following several fatal traffic incidents Play Video

  May 18, 2023 4:00 PM

  BATON ROUGE - Streetlights along a busy highway in Baton Rouge are continuously out. That's what one man who contacted 2 On Your Side says. Alexander Tardo reports streetlight outages to the city, but they are going unaddressed. Tardo is the president of the HOA for the Bluebonnet... more »

• Utility overcharge corrected, more lighting provided in bill fix Play Video

  March 29, 2023 3:00 PM

  BATON ROUGE - A business owner is in a much better position after reaching out to 2 On Your Side for help with her Entergy bill. Dorothy Holdon asked for help after she couldn't find a resolution on her own. "Within a couple of days they were out installing... more »

• Business owner repeatedly charged for security light that doesn't exist Play Video

  March 14, 2023 3:42 PM

  BATON ROUGE - A business owner says she has been paying for a security light that she hasn't had since October 2021. Dorothy Holden says she's tired of waiting on Entergy to adjust her bill. "They keep saying they're going to do something and nobody does anything," Holden... more »

• New storm restoration charge coming to Entergy customers' bills Play Video

  January 19, 2023 4:36 PM

  BATON ROUGE - We all knew we'd be paying for it eventually. The Louisiana Public Service Commission has approved more Entergy restoration costs. Entergy will be financing another $1.5 billion in storm costs using low-cost bonds. That's on top of the $3.6 billion already approved. The costs are related... more »

• Even with solar panels, electric bill still through the roof Play Video

  January 18, 2023 3:51 PM

  BATON ROUGE - One woman who has recently invested a lot into her home to make it more energy-efficient, says her electric bill is the highest it's ever been. Dayne Narretta says she's had her home tested for drafts, recently got new ductwork, new windows, and three years ago... more »

• Refunds coming to Entergy customers after agency ruling

  December 28, 2022 3:27 PM

  BATON ROUGE - Entergy customers across Louisiana will be receiving refunds from the utility following a ruling by the Federal Energy Regulatory Commission, which found problems with accounting practices involving the Grand Gulf nuclear power plant. The agency determined that Entergy had been overbilling consumers for years. The... more »

• Labor, supply chain issues to blame for security light fix backlog Play Video

  July 22, 2022 3:26 PM

  BATON ROUGE - A Baton Rouge business had been trying to get its security light repaired after it fell off of its pole a year ago. Having no success on their own, they contacted 2 On Your Side last week, and it was fixed the next day. Greg Miller... more »

• Security light struggle went on for months, fixed after call to 2 On Your Side Play Video

  July 13, 2022 2:36 PM

  BATON ROUGE - A man's security light went out a year and a half ago. It's been an ordeal trying to get it fixed. Terry Burns emailed 2 On Your Side and Brittany Weiss and the light was repaired in a matter of hours. "It came on last night... more »

• Entergy lineworker rushes to help mom rescue choking child

  June 29, 2022 12:08 PM

  TANGIPAHOA PARISH - An Entergy worker raced to help when he saw a woman trying to stop her child from choking. According to new details Entergy released Tuesday, Jacob Crawford and a co-worker were on their way back from a job when they saw a car stop abruptly and... more »

• Man wants to see his tax dollars at work, asks for help in his neighborhood Play Video

  March 29, 2022 4:48 PM

  BATON ROUGE - A man contacted 2 On Your Side after he's been trying for decades to get a problem solved on his street. The issue was taken care of in early March, but now he says there's more work to be done. Eddie Hawkins works at the capitol... more »

• Multiple calls can't get job done, homeowner calls 2 On Your Side about ditch Play Video

  February 7, 2022 4:51 PM

  BATON ROUGE - A resident of Broadmoor in Baton Rouge says she's been trying to get the ditch behind her home cleared for years. Nancy Brown contacted 2 On Your Side to find out why the issue is taking so long to address. "You can't even see there's a... more »

• Three people dead, one in critical condition after crash on Airline Highway

  January 23, 2022 2:34 PM

  KENNER - A fatal crash on Airline Highway caused a power outage before killing three people and leaving one in critical condition Saturday night. The Kenner Police Department said the crash happened around 10 p.m. at the intersection of Airline Highway and Jackson Street. Witnesses told investigators that... more »

• Entergy searching for ways to cover over $2 billion cost of post-Ida utility work Play Video

  October 21, 2021 10:31 AM

  BATON ROUGE - After Hurricane Ida hit south Louisiana with a devastating blow, Entergy was faced with a lengthy list of repairs and improvements that the company is still working to complete. As the work continues, some customers are wondering how such improvements will be paid for. The... more »

• Large hole still not repaired, neighborhood fears utility companies are pointing fingers Play Video

  October 5, 2021 6:28 PM

  DENHAM SPRINGS - There's a lot of trouble over a hole in Livingston Parish that no one can seem to get fixed. Damon Hebert moved into the Audubon Lakes neighborhood last November. The hole has opened up the sidewalk in front of his home. He tells 2 On Your... more »