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AT&T still working to restore service

5 years 10 months 1 week ago Tuesday, August 16 2016 Aug 16, 2016 August 16, 2016 7:21 PM August 16, 2016 in News
Source: WBRZ

BATON ROUGE – AT&T crews are working to repair damage to the flooded Baton Rouge switching center, but have restored the majority of wireless customers by rerouting traffic to a nearby facility, according to company officials.

Technicians and engineers are continuing to work around the clock to complete further restoration.

The Network Disaster Recovery Team has deployed more than 10 satellite Cell on Light Trucks (COLTs), Emergency Communications Vehicles (ECV) and a mobile command center from several warehouses across the country to aid wireless service for emergency personnel and help with network service where needed.

The equipment has been positioned around the Baton Rouge area to provide additional cell coverage. An Emergency Communication Vehicle is also set-up to provide Wi-Fi at an evacuation center in Gonzales.

The company recommends texting when possible as it uses fewer network resources than calling.

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