73°
Baton Rouge, Louisiana
7 Day Forecast
Follow our weather team on social media

2 On Your Side with Brittany Weiss is here for you.

Watch 2 On Your Side reports on all WBRZ News 2 newscasts: morning, noon, afternoon and evening.  Brittany Weiss is the 2 On Your Side anchor/reporter.  Check this page daily for helpful information and On Your Side reports.

Send tips to OnYourSide@wbrz.com

Flood home demolished, man fighting for insurance money

BATON ROUGE - One man is at his wits end since he's virtually homeless after being told to tear down his house and the insurance company disagrees.

Paul Ortego says his insurance company told him his home was fixable, but Livingston Parish told him to tear it down. Now his pockets are empty and he doesn't know what to do.

A large pile of dirt sits where Ortego's home once stood. He tore down the house he's lived in for 18 years after it was deemed irreparable and uninhabitable by Livingston Parish. In a November 2016 letter from Livingston Parish Floodplain Administrator Chuck Vincent, it says the owners are allowed to apply for the Increase Cost of Compliance claim. It also says after inspection, Ortego’s home should be condemned and demolished.

During the August 2016 flood, Ortego got two feet of water in his house after it was set up about three feet off the ground. FEMA paperwork states the water moved the house from its foundation and was unsafe to enter. Ortego says the floors caved in and the house was pushed by the rushing water.

He says his insurance adjuster disagreed with the report, thinking the house could be fixed. Allstate visited the home three times to evaluate the damage and after some back and forth cut Ortego checks totaling about $86,000.

"They says the damage wasn't that extensive and it didn't need to be rebuilt, it was repairable," he said.

He took that money and other funds he'd saved up to pay off the mortgage and per instruction tore the house down.

Ortego's property is insured for $245,000. After paying 18 years for insurance, he doesn't think the amount he was issued is fair.

"We did what we had to do as responsible adults to protect ourselves and at the end of the day, we're worse off than the ones that didn't have nothing," he said.

The clock is ticking for Ortego who has to be out of his FEMA-issued Manufactured Housing Unit in three months.

He's stuck staring at a pile of dirt until his cry for help is answered.

Ortego says he plans to file an appeal with FEMA Monday morning. Allstate tells 2 On Your Side he must appeal to FEMA.

In a statement provided to WBRZ Allstate says, "In the wake of a catastrophe, our top priority is to help customers through the claims process so they can get back on their feet as soon as possible. Allstate has no incentive to pay its customers anything less than what is owed. Such an allegation reflects a fundamental misunderstanding of how WYO carriers are compensated for administering NFIP claims on behalf of FEMA. Insurers participating in the NFIP receive compensation for handling flood claims based on the size of the payout. In other words, the higher the claim settlement amount, the higher the claim adjusting compensation for the insurance company – there is no incentive to underpay the amount of any NFIP claim."

Grid
List
BATON ROUGE - One man is at his wits end since he's virtually homeless after being told to tear down... More >>
11 months ago Friday, November 10 2017 Nov 10, 2017 Friday, November 10, 2017 6:24:00 PM CST November 10, 2017 in News
BATON ROUGE - A sinkhole has slowly been swallowing up a rental property for years and the property owner is... More >>
11 months ago Wednesday, November 08 2017 Nov 8, 2017 Wednesday, November 08, 2017 5:49:00 PM CST November 08, 2017 in News
NEW ROADS - A man paying off a fine for late car insurance payments defaulted on those payments and now... More >>
11 months ago Tuesday, November 07 2017 Nov 7, 2017 Tuesday, November 07, 2017 6:58:00 PM CST November 07, 2017 in News
CENTRAL - A dead tree has been taunting a landowner for years. The tree is on the property next... More >>
11 months ago Tuesday, November 07 2017 Nov 7, 2017 Tuesday, November 07, 2017 12:48:00 PM CST November 07, 2017 in News
BATON ROUGE - It's a scam that involves tricking someone into a relationship online for financial gain. "They're looking... More >>
11 months ago Thursday, November 02 2017 Nov 2, 2017 Thursday, November 02, 2017 6:37:00 PM CDT November 02, 2017 in News
BATON ROUGE - A woman says her bank failed to properly secure her property in a safe deposit box. ... More >>
11 months ago Wednesday, November 01 2017 Nov 1, 2017 Wednesday, November 01, 2017 6:10:00 PM CDT November 01, 2017 in News
BATON ROUGE - A Homeowner who has been staring at his empty house for months is now that much closer... More >>
11 months ago Tuesday, October 31 2017 Oct 31, 2017 Tuesday, October 31, 2017 6:49:00 PM CDT October 31, 2017 in News
BATON ROUGE - A group of people say their employer sexually harassed them, but they quickly found out there's little... More >>
11 months ago Monday, October 30 2017 Oct 30, 2017 Monday, October 30, 2017 7:32:00 PM CDT October 30, 2017 in News
DENHAM SPRINGS - A family in Livingston Parish says they've lived in two moldy manufactured housing units since the August... More >>
11 months ago Friday, October 27 2017 Oct 27, 2017 Friday, October 27, 2017 5:52:00 PM CDT October 27, 2017 in News
BATON ROUGE - A contract to remove trees and stumps has been delayed for months. Jordan United Methodist Church hired... More >>
11 months ago Tuesday, October 24 2017 Oct 24, 2017 Tuesday, October 24, 2017 5:27:00 PM CDT October 24, 2017 in News
BATON ROUGE - A woman living in Texas says her mail was not delivered on time and her property went... More >>
11 months ago Friday, October 20 2017 Oct 20, 2017 Friday, October 20, 2017 5:05:00 PM CDT October 20, 2017 in News
BATON ROUGE - Money spent, and not a lot to show for it. That's what a homeowner in Baton Rouge... More >>
11 months ago Friday, October 20 2017 Oct 20, 2017 Friday, October 20, 2017 11:09:00 AM CDT October 20, 2017 in News
BATON ROUGE - A shocking find at an apartment when a couple living there came home to nothing. While they... More >>
1 year ago Wednesday, October 18 2017 Oct 18, 2017 Wednesday, October 18, 2017 6:23:00 PM CDT October 18, 2017 in News
BATON ROUGE - Ads for a new home aren't what they appear. A rental-type scam may have reappeared in Baton... More >>
1 year ago Tuesday, October 17 2017 Oct 17, 2017 Tuesday, October 17, 2017 10:55:00 PM CDT October 17, 2017 in News
BATON ROUGE - There's a lot to look over when you sign a lease on an apartment but one woman... More >>
1 year ago Friday, October 13 2017 Oct 13, 2017 Friday, October 13, 2017 5:14:00 PM CDT October 13, 2017 in News
LIVINGSTON PARISH - A chunk of concrete fell on a moving vehicle along I-12 on August 26. The driver is... More >>
1 year ago Wednesday, October 11 2017 Oct 11, 2017 Wednesday, October 11, 2017 7:05:00 PM CDT October 11, 2017 in News
BATON ROUGE - The Louis Armstrong New Orleans International Airport will soon be following state law that allows disabled veterans... More >>
1 year ago Wednesday, October 11 2017 Oct 11, 2017 Wednesday, October 11, 2017 6:01:00 PM CDT October 11, 2017 in News
ZACHARY - A woman hired a professional photographer to take photos of her wedding and reception but says what she... More >>
1 year ago Tuesday, October 10 2017 Oct 10, 2017 Tuesday, October 10, 2017 5:51:00 PM CDT October 10, 2017 in News
DENHAM SPRINGS - A private bridge over a parish-maintained canal was damaged during the August 2016 flood. The owner can't... More >>
1 year ago Monday, October 09 2017 Oct 9, 2017 Monday, October 09, 2017 6:26:00 PM CDT October 09, 2017 in News
BATON ROUGE - The process to get a street light has proved to be difficult for one resident living in... More >>
1 year ago Wednesday, October 04 2017 Oct 4, 2017 Wednesday, October 04, 2017 6:44:00 PM CDT October 04, 2017 in News
BATON ROUGE - A Denham Springs High School senior is without a dress for homecoming. Her mother, Sundi Freeman-Rodgers called... More >>
1 year ago Tuesday, October 03 2017 Oct 3, 2017 Tuesday, October 03, 2017 5:47:00 PM CDT October 03, 2017 in News
BATON ROUGE - Thousands of flood victims are still waiting on Restore Louisiana for help. The process for one Baton... More >>
1 year ago Monday, October 02 2017 Oct 2, 2017 Monday, October 02, 2017 6:02:00 PM CDT October 02, 2017 in News
DENHAM SPRINGS - Following a 2 On Your Side report Monday , the Attorney General’s office says it’s found a... More >>
1 year ago Friday, September 29 2017 Sep 29, 2017 Friday, September 29, 2017 4:48:00 PM CDT September 29, 2017 in News
GEISMAR - A hungry thief didn't keep a group of chefs from whipping up some jambalaya for charity. Last... More >>
1 year ago Thursday, September 28 2017 Sep 28, 2017 Thursday, September 28, 2017 3:45:00 PM CDT September 28, 2017 in News
ZACHARY - Some residents have been trying to get the drainage along their road cleared but are having trouble finding... More >>
1 year ago Wednesday, September 27 2017 Sep 27, 2017 Wednesday, September 27, 2017 6:26:00 PM CDT September 27, 2017 in News
BATON ROUGE - There's another scam to be aware of, this one targeting job hunters. A woman in Baton Rouge... More >>
1 year ago Tuesday, September 26 2017 Sep 26, 2017 Tuesday, September 26, 2017 6:22:00 PM CDT September 26, 2017 in News
DENHAM SPRINGS - A family is having trouble finding peace after their mother's remains were unearthed during the August 2016... More >>
1 year ago Monday, September 25 2017 Sep 25, 2017 Monday, September 25, 2017 6:35:00 PM CDT September 25, 2017 in News
BATON ROUGE - A homeowner has a warning for others tonight after she says independent contractors did shoddy work in... More >>
1 year ago Thursday, September 21 2017 Sep 21, 2017 Thursday, September 21, 2017 5:19:00 PM CDT September 21, 2017 in News
GEISMAR - A man is caught on camera taking items from a business, having no idea those items were meant... More >>
1 year ago Wednesday, September 20 2017 Sep 20, 2017 Wednesday, September 20, 2017 5:18:00 PM CDT September 20, 2017 in News
BATON ROUGE - The tables have turned for a woman who brought her concerns to WBRZ. Now she's in trouble... More >>
1 year ago Tuesday, September 19 2017 Sep 19, 2017 Tuesday, September 19, 2017 5:42:00 PM CDT September 19, 2017 in News
DENHAM SPRINGS - A flood victim is reliving the August 2016 flood all over again after she found mold growing... More >>
1 year ago Friday, September 15 2017 Sep 15, 2017 Friday, September 15, 2017 6:00:00 PM CDT September 15, 2017 in News
DENHAM SPRINGS - For years, a Denham Springs woman has watched has her property fills with water every time it... More >>
1 year ago Thursday, September 14 2017 Sep 14, 2017 Thursday, September 14, 2017 3:30:00 PM CDT September 14, 2017 in News
NEW ROADS - There are thousands of people still waiting, relying on the help of others to fix up their... More >>
1 year ago Wednesday, September 13 2017 Sep 13, 2017 Wednesday, September 13, 2017 5:32:00 PM CDT September 13, 2017 in News
ASSUMPTION PARISH - Authorities are warning of a potential scam circulating in the area of Assumption Parish. According to... More >>
1 year ago Tuesday, September 12 2017 Sep 12, 2017 Tuesday, September 12, 2017 5:31:00 PM CDT September 12, 2017 in News
DENHAM SPRINGS - A woman says her mail is being held hostage by the postal service and she's been having... More >>
1 year ago Monday, September 11 2017 Sep 11, 2017 Monday, September 11, 2017 5:46:00 PM CDT September 11, 2017 in News
BATON ROUGE - An LSU freshman is living out his dream of being an Tiger. Kayne Finley was diagnosed... More >>
1 year ago Friday, September 08 2017 Sep 8, 2017 Friday, September 08, 2017 6:22:00 PM CDT September 08, 2017 in News
BATON ROUGE- Gov. John Bel Edwards is asking Congress to tweak federal law governing disaster loans as part of the... More >>
1 year ago Thursday, September 07 2017 Sep 7, 2017 Thursday, September 07, 2017 5:28:00 PM CDT September 07, 2017 in News
DENHAM SPRINGS - The used car market can be tough to navigate. Hank Keith says he had no idea what... More >>
1 year ago Wednesday, September 06 2017 Sep 6, 2017 Wednesday, September 06, 2017 6:02:00 PM CDT September 06, 2017 in News
DENHAM SPRINGS - Water that's been leaking from a pipe for a year in Livingston Parish was capped off and... More >>
1 year ago Tuesday, September 05 2017 Sep 5, 2017 Tuesday, September 05, 2017 4:51:00 PM CDT September 05, 2017 in News
DENHAM SPRINGS - A year since the flood here and people are getting restless about why some highway repairs haven't... More >>
1 year ago Thursday, August 31 2017 Aug 31, 2017 Thursday, August 31, 2017 5:13:00 PM CDT August 31, 2017 in News
LOTTIE - About 400 people in a town across the river say their water smells. Residents in Lottie say the... More >>
1 year ago Wednesday, August 30 2017 Aug 30, 2017 Wednesday, August 30, 2017 5:01:00 PM CDT August 30, 2017 in News
BATON ROUGE - A crushed drainage pipe is causing a flooding problem whenever it rains. A homeowner says a truck... More >>
1 year ago Wednesday, August 30 2017 Aug 30, 2017 Wednesday, August 30, 2017 3:30:00 PM CDT August 30, 2017 in News
PORT ALLEN - Security alarm representatives are going door to door in Port Allen. One man was convinced he'd been... More >>
1 year ago Friday, August 25 2017 Aug 25, 2017 Friday, August 25, 2017 5:19:00 PM CDT August 25, 2017 in News
BATON ROUGE - Six months of back and forth with an alarm company has pushed a woman over the edge.... More >>
1 year ago Tuesday, August 22 2017 Aug 22, 2017 Tuesday, August 22, 2017 6:07:00 PM CDT August 22, 2017 in News
BATON ROUGE - A house that's falling apart is worrying neighbors. The structure, located in the 3700 block of... More >>
1 year ago Monday, August 21 2017 Aug 21, 2017 Monday, August 21, 2017 5:18:00 PM CDT August 21, 2017 in News
BATON ROUGE - A man is facing a large bill after a tractor-trailer hauling a FEMA Manufactured Housing Unit drove... More >>
1 year ago Friday, August 18 2017 Aug 18, 2017 Friday, August 18, 2017 5:24:00 PM CDT August 18, 2017 in News
BATON ROUGE - A homeowner who lives off Millerville Road in Baton Rouge hired a landscaper to put some sod... More >>
1 year ago Thursday, August 17 2017 Aug 17, 2017 Thursday, August 17, 2017 3:50:00 PM CDT August 17, 2017 in News
FRENCH SETTLEMENT - Recovery from the flood drags on for one French Settlement woman. She says the crew that hauled... More >>
1 year ago Wednesday, August 16 2017 Aug 16, 2017 Wednesday, August 16, 2017 5:04:00 PM CDT August 16, 2017 in News
GONZALES - A homeowner says the people she hired to paint her house didn't finish the job and what has... More >>
1 year ago Tuesday, August 15 2017 Aug 15, 2017 Tuesday, August 15, 2017 6:04:00 PM CDT August 15, 2017 in News
BATON ROUGE - A flood victim is happy she called 2 On Your Side. Judy Brouillette's mobile home was stuck... More >>
1 year ago Friday, July 28 2017 Jul 28, 2017 Friday, July 28, 2017 5:18:00 PM CDT July 28, 2017 in News

News tip form