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Homeowner says painting company hasn't finished the job

4 months 54 minutes 30 seconds ago Tuesday, August 15 2017 Aug 15, 2017 August 15, 2017 6:04 PM August 15, 2017 in News
Source: WBRZ

GONZALES - A homeowner says the people she hired to paint her house didn't finish the job and what has been done is not worth what she paid them to do.

Camilla Anderson and her husband hired a company to perform the finishing touches on their flood-damaged home. The work began in January. Fast forward to today and the work drags on. Now, Anderson wants a refund.

As she walks around her house, Anderson points to spots on her walls that are bumpy or missing paint. Her crown molding only has a coat of prime and in some areas it's yellow in color where it should be white. There's a patch of paint missing from her ceiling and the outlets have been painted over. Dings in her new walls prevent her from installing outlet covers and a backsplash in her kitchen.

She's not happy.

"It's not completed," she said. "It's not done in the appropriate way it should have been done."

Anderson paid Tito's Painting 2, LLC about $14,000 - up front - to float her Sheetrock and paint the inside of her home from floor to ceiling. She says she's given Tito's plenty of time to finish the job.

"They started painting in January and we're now in the middle of August," she said.

After about two dozen phone calls to the company, Anderson's lost hope.

"The few times he answers my calls he always promises tomorrow, but he never comes, he never shows up," said Anderson.

Since last week, 2 On Your Side called Tito's Painting 2, LLC a handful of times. Tito's told Brittany Weiss it would be at Anderson's home Saturday to finish the job.

"I waited all day Saturday and they never called and never showed up," said Anderson.

Tuesday, when 2 On Your Side called the company, the calls rolled to voicemail.

Hoping to be completely finished and moved in following the August 2016 flood in April of this year, it's set a few things back for Anderson. Some of her furniture isn't where it should be and her kitchen hasn't been completed.

"Some of it got primed, some of it didn't," she said. "Some of it's finished, some of it's not finished."

She and her husband handed over multiple checks to the company, once on the same day without the other one knowing.

"Every time he came he said, 'I need the money to go buy the paint and everything,'" said Anderson.

Now months after the job started, she wishes she went about it a different way.

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