Tagged News

• Homeowner's A/C fails during maintenance, 2 On Your Side gets results Play Video

  May 15, 2026 5:32 PM

  UPDATE: The Smiths confirmed their air conditioning was repaired on Monday following this 2 On Your Side report. A spokesperson for American Home Shield provided the following statement. We appreciate the opportunity to resolve the Smith's HVAC matter. We sincerely apologize for the frustration this experience caused the Smith... more »

• House fire on Broad Court caused by portable air conditioning unit powered by extension cord

  April 27, 2026 5:50 PM

  ST. GEORGE — The St. George Fire Department responded to a Sunday night house fire on Broad Court. According to the department, fire crews arrived around 8:10 p.m. to find smoke coming from a single-story residence. Firefighters extinguished the flames within minutes before checking for extension into the... more »

• Home a/c unit in need of part swap damaged beyond repair, home warranty company at center troubles Play Video

  October 3, 2025 4:46 PM

  BATON ROUGE - Throughout the hottest months of the year, one Baton Rouge family has been without air conditioning. Linda Brown moved into the home with her family in 2015 and, at the same time, signed up with Home Warranty of America in the event any of their appliances... more »

• Entergy offering free, discounted smart thermostats to Louisiana customers for energy bill savings Play Video

  August 12, 2025 7:25 PM

  BATON ROUGE — As the Louisiana summer heat ramps up, Entergy is offering free and discounted smart thermostats to customers in the state to help them save on energy bills. Louisiana Entergy customers can redeem up to two free smart thermostats per account. According to Entergy, these smart thermostats... more »

• OMV field office in Gonzales reopens after day without air conditioning Play Video

  July 24, 2025 9:12 AM

  GONZALES — The Office of Motor Vehicles field office in Gonzales reopened Thursday after crews repair a damaged air conditioning unit. The office was closed for a full day starting Wednesday. Residents who needed to visit the OMV were asked to visit nearby field offices in Donaldsonville and Baton... more »

• Baton Rouge woman says she lost $6,000 in scam by A/C repairman, seeking money back Play Video

  July 3, 2025 11:31 PM

  BATON ROUGE - One Baton Rouge woman is taking legal action after she said she was scammed by an A/C repairman in April. Homeowner Ingrid Crenshaw-Thomas is a travel nurse. She said her days are busy, so when her A/C went out in April, she listened to word-of-mouth recommendations... more »

• Portion of Iberville Elementary campus without A/C; problem should be resolved in beginning of October Play Video

  September 25, 2024 12:24 PM

  PLAQUEMINE - The air conditioning is out in a portion of Iberville Elementary campus, but the problem is expected to be fixed soon. The parish superintendent said the air conditioning is out in one building. Some of the hallways and the library in the affected building are without A/C,... more »

• Hammond Eastside Magnet Lower announced A/C restored after sending students home early Tuesday Play Video

  August 27, 2024 12:40 PM

  HAMMOND - Leaders at Hammond Eastside Lower Magnet School are hoping for an uninterrupted day of learning for Wednesday after the school day was cut short Tuesday due to air conditioning issues. The school posted to social media Tuesday morning saying the air conditioning was not working and that... more »

• Natalbany Middle School out of A/C for portion of Thursday morning

  August 22, 2024 11:10 AM

  NATALBANY - In addition to Hammond Eastside Magnet Lower , Natalbany Middle School was out of A/C for a portion of Thursday morning, excusing any absences if parents chose to keep their children home. NMS posted Thursday morning saying the campus had no air conditioning and that an outside... more »

• Nearly ten percent of DEMCO customers across the state still without power

  September 8, 2021 5:43 PM

  DEMCO said Sunday that 91 percent of customers had their power restored, and there are still 9,645 outages across the state. The power company said 99 percent of customers in East Baton Rouge Parish have been restored. DEMCO also said that customers in Tangipahoa Parish could be without... more »

• Veteran caught up in flood construction hoping to return home soon Play Video

  November 13, 2018 6:54 PM

  BATON ROUGE - A WWII veteran says construction on his flood-damaged home is taking far longer than expected. Sam A. Moran says he wants nothing more than to move back home. "I've been waiting for something to happen," said Moran. The homeowner, who is 91 years old,... more »

• It's too hot, resident at senior living apartment wants AC fixed Play Video

  August 14, 2018 6:43 PM

  BATON ROUGE - Some residents living at a senior living apartment building off Hooper Road say they've been having trouble getting their air conditioning concerns addressed. One resident says her air conditioner was out for three weeks before it was repaired. Tuesday morning, 2 On Your Side met Yvonne... more »

• Iberville Parish Jail to close for two month renovation Play Video

  August 15, 2017 5:04 PM

  PLAQUEMINE - The Iberville Parish Jail will close for a two month renovation of the facility's air conditioning system. According to Iberville Parish Sheriff Brett Stassi, the HVAC swap will begin on Friday, August 18. Male inmates will be transferred to two state correctional facilities. Those who were... more »

• Home warranty company not providing results homeowner expects Play Video

  June 28, 2017 6:26 PM

  PRAIRIEVILLE - A homeowner with a home warranty can't seem to get her air conditioner fixed. It's been out for two weeks and inside her home it's north of 80 degrees. Dawn Sorapuru thought getting a home warranty through American Home Shield would protect her, but instead she says... more »

• Judge to decide if death-row inmates need air conditioning

  May 20, 2016 6:00 PM

  BATON ROUGE - As summer approaches in Louisiana, prison officials insist that ice, fans and cold showers are enough to protect death-row inmates from dangerous heat and humidity. If not, a federal judge may insist on air conditioning for inmates awaiting execution at Louisiana State Penitentiary in Angola. U.S. District... more »