Mom: Airline agent mocked 5-year-old girl's 'Abcde' name
SANTA ANA, Calif. (AP) - A woman says a Southwest Airlines agent in Southern California mocked her 5-year-old daughter's 'Abcde' name when they were preparing to board a flight home to Texas.
KABC-TV reported late Wednesday that Traci Redford accused a gate agent at Orange County's John Wayne Airport of laughing at her daughter's name and posting a photo of her boarding pass on social media.
The girl's name is spelled with the first five letters of the alphabet and is pronounced "AHB-sih-dee."
Redford says the family was pre-boarding because her daughter has epilepsy.
She says she asked the agent to stop and that someone saw the social media post and notified Southwest.
Southwest issued a statement apologizing to the family. The airline says it has followed up with the employee.
Desktop NewsClick to open Continuous News in a sidebar that updates in real-time.
Long-sought cameras one step closer to becoming a reality in Sherwood Forest
Retired judge calls on Judge Jessie Leblanc to resign over racial slurs
Historic New Roads Mardi Gras celebration draws in thousands
Chasing chickens in Mamou on Mardi Gras
New Roads tradition is Mardi Gras' best-kept secret