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Health care company sends woman over 500 letters in five days

1 year 9 months 3 weeks ago Thursday, September 26 2019 Sep 26, 2019 September 26, 2019 8:50 AM September 26, 2019 in News
Source: Associated Press
Photo: WCSH-TVĀ 

WINDHAM, Maine (AP) — A Maine woman says she received more than 500 letters from UnitedHealthcare in five days.

The letters were sent to Stephanie Lay’s 19-year-old son Bryce in Windham but were addressed to Maine’s Department of Health and Human Services — in Cincinnati, Ohio.

WCSH-TV reports most of the letters said the company was denying a payment of $54. Some say $0. The claims go back to 2016. Lay began receiving the letters Thursday.

Lay says she was especially amused by a line written at the bottom of every single one of the letters that says, “Go Paperless!”

A spokeswoman for UnitedHealthcare says the company is looking into the issue.

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