Congress backs bill on customer rights for online review
WASHINGTON - Congress is sending President Barack Obama legislation to ensure that customers who want to post negative reviews on websites like Yelp or TripAdvisor can do so without legal repercussions.
The Senate passed the measure by voice vote Monday night.
Supporters of the bill say it is needed to ensure freedom of speech in a growing online economy. It was written in response to some businesses that have made customers sign non-disparagement clauses and then sued if a bad review showed up.
In one case, a Dallas couple was sued by a pet-sitting company for up to $1 million after giving the company a one-star review on Yelp and complaining that their fish had been overfed. The case was dismissed this past summer.
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