CATS announces Rider Association for 2015
BATON ROUGE - Officials with the Capital Area Transit System announced plans to form a Rider Association this year to continue putting rider feedback to use.
CATS CEO Bob Mirabito said the association will include ten people, at least seven of which must be current system riders.
Mirabito said they hope the association will lead to further improvements for the bus system.
"Our riders and their satisfaction are critical to the success of the transit system," Mirabito said. "Enhancing the ability to integrate diverse rider feedback into our decision making processes is a major goal for 2015."
The CEO of the troubled transit system said in December they're making progress on promises to shorten wait times for buses, improve shelters at stops and expand routes. Voters approved a tax which raised $10 million for the system, which has struggled in the past with budget issues.
Applications to join the Rider Association will be posted on the CATS website and are available through the CATS Customer Care Department at the 22nd Street terminal.
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