Mystery power outage leaves thousands cold
BATON ROUGE - There are lingering questions after thousands of people lost electricity during a six-hour hard freeze Monday.
Power was lost as temperatures dropped to 19 degrees and did not come back on until early Tuesday morning.
"There is no fault known at this time," Entergy spokesman Will Johnson said. "Usually it takes a couple of days and sometimes we don't know what happened."
A falling branch could have caused the outage and blown away by the time crews get there, Johnson said.
According to a press release from Entergy Tuesday evening, outages are more difficult in certain weather situations.
"Whether an outage is caused directly by the temperatures or something else, restoration becomes more complex because of the different way customers are restored once any needed repairs are made," another spokesperson wrote.
DEMCO Energy leases power from Entergy and had approximately 8,500 customers without power Monday due to the other company's complications.
A DEMCO spokesperson said customers should be prepared for weather-related issues.
"Be prepared and in this case, we just ask folks to remember we are using a lot of power," David Latona with DEMCO said.
In Tangipahoa Parish, people had to find extra warmth since they didn't have power for hours.
"I had to cover myself and then insulate myself," Marlene Colona said. Colona was powerless for more than six hours overnight Monday and into Tuesday morning.
"They called and told me it was due to overpower," the 63-year-old said, who was celebrating her birthday when the power went out.
"I'm not going to say what I said, but it was ridiculous. My son was saying 'Happy Birthday mom.' I was like 'really...really?'"
There were few outages Tuesday.