Insurance signup brings challenges
BATON ROUGE - Signing up for health insurance through the new online Marketplace is still difficult, and agencies are trying to find ways around the computer log jam.
The problem is felt by local agencies who help facilitate the application process.
"It's kind of frustrating because you feel like you're not helping," said Jacqulyn Riley with the Capital Area Agency on Aging.
To circumvent the issues, the agency is sending out hard copy applications through the mail to the more than 100 people who've asked.
"We printed applications just in case people wanted to stop by and pick one up," Riley said. "We ended up using more applications than going online to do anything."
The problems haven't stopped those like Dr. Jonathan Roberts, a public health expert.
"I think it behooves all of us to get as many uninsured (people) insured as possible," Roberts said.
Roberts said Louisiana ranks second-to-last in terms of health. He's determined to affect change starting with members of his church congregation in Scotlandville.
"It's important that churches, synagogues and other organizations take part in getting people to sign up," Roberts said.
The Capital Area Agency on Aging said they've helped 109 people sign up for new insurance plans so far. There are no exact figures on the total number of Louisiana residents who've signed up using the new Marketplaces.
You can find more information on our Health Insurance Marketplace page.