Health insurance deadline just a few days away
DENHAM SPRINGS - The final rush by applicants to get health insurance in order to avoid facing financial penalties is on as Sunday is the final day to complete sign ups.
"We have navigators that are keying the information in the computer system and then we have overflow calls because we're getting more calls than we can take right now," said Cynthia Mire, preferred agent with Blue Cross, who runs a call center in Denham Springs.
Blue Cross Blue Shield of Louisiana officials say they'll be working around the clock these last few days to get as many people to sign up for health insurance or renew their current insurance plan as they can.
They say this year they have about 18 navigators and agents on hand at call centers to handle the influx of calls for those who decide to wait at the very last minute to sign up.
"We learned last year because we couldn't keep up, so this year we decided to get some help so we could get more people enrolled," said Mire. "A lot of people were not able to get a call back from agents last year...there was just so many people."
Blue Cross officials say most of the calls they've received this year regard concerns people have about their current health insurance plan. They say this is also the time to make an additonal changes to your current health plan before its too late.
"People call us frustrated about their current plan they may have picked a plan they didn't understand or they may not have realized they had a deductible in medicine or they might have wanted something inexpensive and they don't realize they don't have any co pays or anything for doctor visits."
"The challenge is going to be after Sunday when they're stuck with whatever they have," said Mire.
For more information about where to sign up you can click here or call a Blue Cross call center at (855) 807-4811.