Content Tagged As power
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Power company makes changes in neighborhood with frequent outages after call from 2 On Your Side Play Video
March 13, 2024 3:02 PM
PRAIRIEVILLE - A fleet of Entergy trucks were busy at work Wednesday morning making improvements to a neighborhood that often loses power. Residents living in Tall Timber contacted 2 On Your Side in February for help. Soon after, Entergy committed to inspecting the lines in the neighborhood to see... more » -
Prairieville neighborhood loses power 20 times each year, asks for solution Play Video
February 6, 2024 5:39 PM
PRAIRIEVILLE - Their power goes out multiple times a year, sometimes when it's a gorgeous day outside. It happens so often that neighbors living in Tall Timber in Prairieville contacted 2 On Your Side hoping it will solve their power struggles. In the last year, at least 60 homeowners... more » -
Entergy to resume disconnections due to unpaid bills after pausing for extreme weather
September 8, 2023 1:01 PM
BATON ROUGE - Amid record-breaking heat, Entergy suspended disconnects of air conditioning for customer safety. Starting Monday, disconnects will resume. Entergy released the following statement regarding their resuming disconnections: On Aug. 18, Entergy Louisiana suspended disconnects for nonpayment due to prolonged and unprecedented extreme temperatures in our region... more » -
Denham Springs Jr. High cutting classes short Wednesday due to power outage
September 6, 2023 10:31 AM
Denham Springs Junior High is sending students home early on Wednesday due to a power outage. A Livingston schools spokesperson said the school will be releasing students around 11:30 a.m. because of the outage. Read the full message from Principal Justin Wax below. Due to an unexpected... more » -
Downed powerlines blocking highway in Gonzales Monday morning
July 17, 2023 11:33 AM
GONZALES - A utility pole broke along a highway in Gonzales early Monday morning, blocking the roadway and knocking out power for hundreds in the area. Gonzales Police said South Burnside Avenue was first closed at Orice Roth Road around 6 a.m. According to Entergy, a utility pole fell... more » -
Entergy lineworker rushes to help mom rescue choking child
June 29, 2022 12:08 PM
TANGIPAHOA PARISH - An Entergy worker raced to help when he saw a woman trying to stop her child from choking. According to new details Entergy released Tuesday, Jacob Crawford and a co-worker were on their way back from a job when they saw a car stop abruptly and... more » -
School system shocked by planned power outage at school - utility notification process being reviewed
May 17, 2022 12:45 PM
BATON ROUGE - Entergy said Tuesday, it is looking to "close any gaps" of communication between its team and its public school system customer after a scheduled outage in the neighborhood around Parkview Elementary surprised the education district. The East Baton Rouge Parish School System said earlier in the... more » -
Mess left by utility contractor following Hurricane Ida, homeowner wants it fixed Play Video
March 3, 2022 3:36 PM
BATON ROUGE - A contractor was assigned to fix a downed power pole in a woman's backyard following Hurricane Ida, but that homeowner says the contractor did more damage than the hurricane. Tanya Joiner says her backyard has been a mess for months. She says she's been calling Entergy... more » -
Class-action lawsuit alleges Entergy lied about stability of its power grid
September 20, 2021 12:50 PM
NEW ORLEANS - A lawsuit filed on behalf of Entergy customers accuses the massive power provider of failing to prepare its system for a major hurricane, leaving hundred of thousands in the dark after Hurricane Ida. The suit, filed over the weekend in Orleans Parish, alleges "grossly inadequate maintenance... more » -
Entergy, DEMCO working through Nicholas to restore power outages from Ida Play Video
September 14, 2021 6:24 PM
DENHAM SPRINGS - It's day 16 for thousands of people still without power following Hurricane Ida. With Tropical Storm Nicholas in the mix, there's concern over what that means for people still waiting in the dark. The numbers on the outage maps continue to improve as crews work to... more » -
People hope yard signs will alert power crews to outages Play Video
September 13, 2021 6:36 PM
PINE GROVE - Some people are so tired of being in the dark after Hurricane Ida, they've put up signs alerting linemen or power companies about their prolonged outages. Lori Jones lives off of Highway 16 in Pine Grove. She says everyone around her got power back on Friday... more » -
Nearly two weeks into outages, Ascension Parish neighborhood feeling the heat Play Video
September 10, 2021 6:39 PM
DARROW - A break from the humidity Friday is helping some people still without power, but it won't be for long. Power is still a problem for many people who are living through day 12 without electricity since Hurricane Ida. They just want to know when their lights will turn... more » -
'Basically left to die': Neighbors say woman died after spending more than a week without power Play Video
September 9, 2021 6:22 PM
DENHAM SPRINGS - Some people are at their wits' end living through day 11 without electricity in the aftermath of Hurricane Ida. Linemen continue to work to connect nearly 30,000 people in our area. This week, 2 On Your Side has been getting emails from people about their... more » -
Pelican Point area still without power, neighbors anxious for information Play Video
September 8, 2021 6:43 PM
GONZALES - Some people are desperate for answers after watching their neighbors' lights come back on but there's have not. Pockets of neighborhoods are in the dark more than a week after the storm. Ascension Parish and people living in the Pelican Point area are along the streets where... more » -
Power restoration efforts continue after Ida; just over 300k outages in Louisiana
September 8, 2021 5:05 AM
BATON ROUGE - As of Wednesday morning, 325,315 are without power in Louisiana due to the devastating impacts of Hurricane Ida. Local power company, Demco reports that 25,508 of their clients are in the dark and Entergy's outage total clocks in at 299,807. Demco provides restoration updates on Ascension,... more » -
Ascension asking residents to report lingering power outages
September 7, 2021 5:20 PM
Ascension Parish officials are asking residents still being affected by outages to report ongoing outages in their area. Parish President Clint Cointment said on Tuesday that the parish government has set up an online form for Ascension residents to report areas still without power. That form can be found... more » -
Fifty percent of New Orleans still without internet
September 6, 2021 4:21 PM
NEW ORLEANS - Cox communications has restored 90 percent of service in the Greater Baton Rouge area, but 50 percent of Greater New Orleans customers are still without internet. Cox said Monday afternoon they assessed nearly 65 miles of damages to their network infrastructure in the New Orleans area,... more » -
Ascension Parish residents remain hopeful after a week with no power Play Video
September 5, 2021 5:49 PM
In Ascension Parish, some residents are now going on a week with no power. "What's the time frame? Are we going to be until October? Is it going to be next week? We need to make a plan. Cause, we can't stay out here for weeks and weeks with... more » -
Baton Rouge providing stations where residents can charge phones, get essentials
September 1, 2021 12:29 PM
BATON ROUGE - The city of Baton Rouge will open two locations Wednesday, September 1st, where residents can charge their devices and pick up food and water. The mayor's office said community recharge stations will open at MLK Community Center and the Leo S Butler Community Center. Each station... more » -
A glimmer of hope in New Orleans as Entergy begins power restoration
September 1, 2021 7:22 AM
NEW ORLEANS - On Wednesday morning, Entergy Louisiana announces that it is making progress in responding to widespread outages in New Orleans. Shortly after midnight, Entergy crews were able to restore power to some customers in Eastern New Orleans with generation supplied by the New Orleans Power Station. ... more » -
Repeat power outages in Southdowns area frustrating homeowners; repairs being made Play Video
August 11, 2021 6:15 PM
BATON ROUGE - People living in the Southdowns and University Gardens areas say they have been experiencing repeat power outages since Sunday. The outages have happened four days in a row for hours at a time. Mary Katherine Bernard lives on Stuart Avenue and says the first outage on... more » -
Actor who appeared in 'Power' and 'Law and Order' indicted for murder
July 19, 2021 8:00 AM
QUEENS, New York - An actor known for appearing in several popular sitcoms and dramatic television series has been indicted for murder by a New York jury and now faces 25 years to life in prison, Variety reports. Isaiah Stokes, a 41-year-old television star who regularly appeared in television... more » -
Texas residents wake up in sweat after energy company turns up smart thermostats
June 18, 2021 4:54 PM
HOUSTON - Homeowners in Texas claim an energy company turned up their thermostats without warning. Residents reported their thermostats were adjusted by EnergyHub, a company that specializes in producing energy-saving appliances, from a remote location. Some homeowners reported their houses reached temperatures up to 80 degrees as a result,... more » -
Entergy adding charges to upcoming bills to make up winter storm costs
April 8, 2021 4:33 PM
BATON ROUGE - Entergy announced Thursday it will add an additional charge to customers' bills for the next five months to make up for heightened costs associated with February's deep freeze . Entergy blamed the charges on higher prices for natural gas at the time, which is used to... more » -
Neighborhood tired of frequent power outages, calls on power company to do better Play Video
March 23, 2021 6:35 PM
WATSON - Some people in one Livingston Parish neighborhood are just waiting for the power to go out. Outages in Audubon Lakes occur often, whether it's a nice day, a windy day, or a stormy one. The outages are so frequent, Steven Forrester says there's no rhyme or reason... more » -
Oversight board wants independent investigation into Entergy's new meters, surging power bills Play Video
February 26, 2021 1:11 PM
BATON ROUGE - Louisiana's Public Service Commission is asking for a third-party investigation into Entergy's new smart meters after customers reported pricey spikes in their electricity bills . The commission's call for an independent investigator comes as Entergy is still conducting its own investigation into the meters. Last month,... more » -
Utility companies appear before oversight board; Entergy vows to improve Play Video
February 24, 2021 6:46 PM
BATON ROUGE - Utility companies were in the hot seat Wednesday morning at the Louisiana Public Service Commission meeting and had to explain what went wrong during the ice storm last week. Entergy said it had challenges and admitted it did not meet customer expectations or its own. ... more » -
Rolling blackouts to be discussed at Public Service Commission meeting Wednesday Play Video
February 23, 2021 6:05 PM
BATON ROUGE - By Wednesday, we'll know more about what led up to the sudden blackouts brought on by last week's ice storm. Entergy shut off power to thousands of customers in the last-minute move to save the electrical grid, but it didn't come without controversy. Wednesday, it'll be... more » -
Residents still without power after almost a week since the ice storm Play Video
February 20, 2021 8:48 PM
BATON ROUGE - Isolated pockets of homes in the Capital area are still without electricity days after the ice storm hit Louisiana. "We lost power Sunday, so it's almost a week," Walthena Gosa said. Gosa owns a home on May Belle Court, a cul-de-sac in... more » -
Baton Rouge Water trying to address lingering problems from winter storm Play Video
February 19, 2021 7:26 PM
BATON ROUGE - Clean-up from the winter storm continues in the neighborhood along Kimbo Drive. They're still without power, and some are without sufficient water. "My wife called me and told me we had a busted pipe. Panic then ensued and we rushed to fix it yesterday evening, but... more » -
Ice storm keeps St. Franscisville businesses closed for two days Play Video
February 16, 2021 10:20 PM
ST. FRANCISVILLE - Children in a St. Francisville neighborhood spent the day playing in a rare icy snowfall on the coldest Fat Tuesday in history, while the ice storm kept the town in its grip. "They woke up saying it's snowing y'all! It's snowing wake up, wake up very... more » -
Baton Rouge hotels fill up as winter storm brings power outages Play Video
February 16, 2021 6:32 PM
BATON ROUGE - Hotels are typically filled for Mardi Gras, but they are booked up for a different reason Tuesday. Power outages have many families booking hotels just to stay warm. "It's been very uncomfortable, inconvenient, cold," Herman Mitchell said. When the power went out at Mitchell's home,... more » -
St. James Parish planning water outages to keep up with demand
February 16, 2021 3:49 PM
Parish officials say residents in St. James can expect to temporarily lose water in their households Tuesday evening. Officials said the said the outages are necessary due to the current water consumption rate outpacing how quickly the parish can take in water for treatment. The outages will start around... more » -
DEMCO carrying out 'days-long' plan to restore power
February 16, 2021 12:46 PM
CENTRAL - DEMCO said Tuesday it is still working to restore power for its thousands of customers affected by this week's winter weather. The company said in a brief statement that it is working to repair broken poles in 36 locations and downed powerlines in 127 different spots. DEMCO... more » -
People seek hotels, firewood amid Monday night outages Play Video
February 15, 2021 10:05 PM
BATON ROUGE – Thousands of people are going to bed without power Monday night as temperatures dip lower and lower. To cope, many spent the day looking for firewood. Luckily, Joey Dupont was able to provide. “ The people we’re trying to help is the people without power. We’ll... more » -
West side shelter briefly open, now closed as power is restored
February 15, 2021 4:53 PM
ADDIS - West Baton Rouge officials announced they planned to open a temporary shelter Monday night as many are left without power due to a severe winter storm. The shelter was scheduled to open at 5 p.m. Monday at the Addis Community Center. It closed before nine after a... more » -
BP plans to bring new solar power plant to Pointe Coupee Parish Play Video
January 28, 2021 7:55 PM
VENTRESS - Oil giant BP is planning to build a 1,000-acre, $300 million solar power plant in Pointe Coupee Parish. J.E Jumonville owns the sugar cane farm where BP wants to put the solar plant. "The move is going green and clean," Jumonville said. "Apparently they are moving... more » -
Despite stricter regulations, WBR residents wary of new solar plant Play Video
January 21, 2021 9:01 PM
BATON ROUGE - A proposed solar power plant planned for West Baton Rouge Parish is back on track after a moratorium on solar farms is lifted. Power plants will now be required to secure a special use permit to make sure they follow any special guidelines for the project.... more » -
Fence replaced following 2 On Your Side inquiry about electrical repairs Play Video
November 13, 2020 6:07 PM
BATON ROUGE - Entergy has been busy this hurricane season, restoring power to thousands of people. But one woman, who lost power during a storm says the way Entergy went about restoring power in her neighborhood is unacceptable. Helen Fox normally wouldn't hurt a fly, but she's a woman... more » -
Utility customers should expect to see new 'storm restoration charge' on bill in next year Play Video
November 5, 2020 4:48 PM
BATON ROUGE - Utility companies have been busy this hurricane season restoring power to tens of thousands of people during the five storms that hit Louisiana. Cristobal, Marco, Laura, Delta, and last week's Zeta all did their share of damage. While some areas have been greatly impacted and other... more » -
Remaining storm outages should be fixed by Wednesday, Entergy says Play Video
July 13, 2019 9:08 AM
UPDATE: According to the Entergy outage map, more than 1,500 customers were still without power across the state Wednesday morning. That number dropped from about 5,200 on Tuesday. Entergy said a majority of those impacted would have power back by Tuesday evening, with the remainder having it restored... more » -
Power outages prompt closure of state offices in three parishes Monday
July 10, 2019 5:40 PM
NAPOLEONVILLE - Due to continued power outages associated with Hurricane Barry, state offices in Assumption, Iberia and St. Mary parishes will remain closed Monday, July 15. All other state offices in other areas will be open Monday. more » -
Entergy begins meter automation upgrades, fee added to bills
January 7, 2019 5:45 PM
BATON ROUGE – Entergy customers will notice an additional fee on bills as the company rolls out a new meter system. Automated meters will allow the company to collect usage data electronically, eliminating the need for employees to visit a meter attached to a structure and record usage. Meter... more » -
Driver escapes unscathed from nasty crash
December 25, 2018 4:30 PM
BATON ROUGE- The driver of a car that was nearly torn in half by a utility pole walked away unscathed from the crash on Christmas. The wreck was just after lunch on Lobdell Boulevard near Harry Drive. A WBRZ news crew recorded video of the pole splitting the... more » -
Live power lines crash through house, family avoids being shocked
November 7, 2018 1:31 PM
BATON ROUGE – People inside a home escaped a powerful jolt of electricity that surged through their home when a utility pole with live power lines crashed through the roof Wednesday. First responders were dispatched to the incident around lunchtime. The pole and its dangling lines fell into... more » -
Utility cable stretching over street removed following call to 2OYS Play Video
June 15, 2018 6:12 PM
BATON ROUGE - Fast action for 2 On Your Side Friday. A mess left behind by a fallen tree limb has been cleaned up after Arthur Scott said he was having trouble getting any response. A cable that's been sitting in the road for nearly two weeks has been removed... more » -
DEMCO executive resigns after Nakamoto report Play Video
June 11, 2018 6:28 PM
UPDATE: John Vranic, DEMCO's outgoing CEO, will resign effective today amid a report by the WBRZ Investigative Unit. Click here to read the full statement released by DEMCO Tuesday afternoon . CENTRAL – The outgoing head of DEMCO, an area power provider and the state's largest electric cooperative,... more » -
A man's fight to save his cypress trees Play Video
May 18, 2018 6:43 PM
PRAIRIEVILLE - A man says his power company called him up recently, telling him it planned to cut a bunch of his trees down. Vic Noto says he's not happy about that news. And after living with those trees for decades, he thinks there can be some sort of... more » -
Report: Vandals cause power outages in French Quarter
June 29, 2017 2:09 PM
NEW ORLEANS – Vandals caused power outages to many buildings in downtown New Orleans and in the French Quarter on Thursday. According to Entergy, equipment was stolen and damaged at a substation that services the downtown area and the French Quarter, WWL reports . The damage was... more » -
How to find Entergy power outage updates; crews preparing as storm approaches
June 20, 2017 5:14 PM
BATON ROUGE – Entergy is monitoring Tropical Storm Cindy and crews are prepared to respond in the event of power outages and downed lines. Entergy customers can report outages, access outage maps and other account, storm and safety information by downloading Entergy's free mobile app . Customers can... more » -
Power outages caused by accident involving electrical pole
May 26, 2017 9:07 PM
BATON ROUGE - Hundreds of people were without power after a car crashed into a utility pole. The crash happened around 7:45 p.m. on Florida Blvd. near Airline Hwy. According to a BRPD spokesperson, one vehicle was involved in the crash, hitting a utility pole. The spokesperson said... more » -
Donaldsonville Primary School closed due to power outage
May 4, 2017 8:15 AM
DONALDSONVILLE – Donaldsonville Primary School will be closed Thursday due to a power outage in the area. Ascension Parish School officials say it is unclear when power to the school will be restored. Donaldsonville Primary employees should report and receive assignments from Principal Mary McMahan. more » -
Thousands briefly lose power as severe weather passes
May 3, 2017 11:23 AM
BATON ROUGE – More than 5,000 people briefly lost power in East Baton Rouge Parish Wednesday morning as severe thunderstorms pass over the Baton Rouge area. According to Entergy’s power outage map, 5,215 customers lost power around 10:20 a.m. Power was restored to the area shortly after. The outages... more » -
Power outage at Mall of Louisiana caused heavy traffic Play Video
April 6, 2017 12:23 PM
BATON ROUGE – A power outage at the Mall of Louisiana caused a major traffic problem on Thursday afternoon. The outage caused the traffic lights to go out on Bluebonnet Boulevard in front of the mall. Entergy workers were on the scene working to fix the issue. Officials at the... more » -
Entergy: fallen tree limb caused Kenilworth Parkway outage
March 7, 2017 9:17 AM
BATON ROUGE – Crews say a fallen tree branch caused power outages for more than 2,000 customers off Kenilworth Parkway Tuesday morning. A spokesperson for Entergy said a tree limb fell from a customer's tree onto a power line. The outage impacted 1,800 customers. Crews restored power to the... more » -
Mayor: power will be restored in Donaldsonville by tonight Play Video
February 8, 2017 8:04 AM
DONALDSONVILLE –Crews in Donaldsonville worked through the night to restore power and clear streets for Wednesday morning. Entergy reports that more than 800 customers are still without power in Ascension Parish. Those without power are concentrated in the Donaldsonville area, where the National Weather Service confirmed a tornado touchdown... more »