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  • Package delivery location frustrates homeowner, boxes damaged or stolen Play Video

    June 29, 2022 1:04 PM

    BATON ROUGE - One woman's frustration is boiling over after her parcels have repeatedly been destroyed by weather, stolen, or left at her mailbox for hours. Diane Radcliffe says for the past couple of years, her FedEx deliveries have been placed at the curb, leaning against her mailbox instead... more »
  • Plans for possible Amazon center at Cortana Mall location filed with parish

    January 8, 2021 4:33 PM

    BATON ROUGE - Efforts to build an Amazon distribution center at the site of the now-vacant Cortana Mall appear to be back on track, according to filings with the parish government. Documents show that Seefried Industrial Properties filed a site plan at the Cortana location, which shut down in... more »
  • Baton Rouge business complex consistently without mail Play Video

    January 7, 2021 6:18 PM

    BATON ROUGE - Tenants at a business complex in Baton Rouge say their mail delivery is nonexistent when their usual mail carrier is off work or reassigned. It's an issue that predates the pandemic and the latest stint persuaded tenants to contact 2 On Your Side. "We haven't gotten... more »
  • Amazon extends return window, suggests tracking packages during holiday rush Play Video

    December 18, 2020 6:17 PM

    BATON ROUGE - It's a week until Christmas and that means you're running out of time to buy gifts and get them under the tree. Amazon is very busy helping Santa with deliveries. "This is one of the busiest seasons we've ever had," said Amazon's Alyssa Bronikowski. More... more »
  • Subdivision moves mailboxes, USPS says it's not delivering their mail Play Video

    October 6, 2020 6:46 PM

    DENHAM SPRINGS - People living along a private drive moved their mailboxes, and now the United States Postal Service is refusing to deliver their mail. Fourteen houses make up the subdivision developed along Matherne Place Drive, a private gravel road in Denham Springs. Matherne Place Drive intersects with Dunn... more »
  • Valentine's Day arrangements don't arrive, customers not happy Play Video

    February 15, 2019 7:05 PM

    BATON ROUGE - For once, you can't blame the guy for a late Valentine's Day gift. Corey Dalfrey says he's ordered from Edible Arrangements in the past and has never had a problem. It's why he chose to order an arrangement online for his wife for Valentine's Day. ... more »
  • Doorbell camera shows packages 'tossed' on porch by delivery driver Play Video

    February 8, 2019 7:08 PM

    PRAIRIEVILLE - A couple of Amazon customers living off of Hwy 73 in Prairieville posted a video of an Amazon delivery driver dropping their packages with a thud on their doorsteps. Both deliveries happened on Friday morning. Laila Lilly says she receives packages nearly every day from Amazon and... more »
  • Some Baton Rouge area Amazon customers still report delivery issues Play Video

    December 17, 2018 11:38 PM

    DENHAM SPRINGS - A handful of Amazon customers in the capital region say they are still experiencing delivery issues a month after a mass of complaints surfaced on social media. Both now and last month, customers with the issues say they believe it's related to the online company's new delivery... more »
  • Postal Service anticipating busy week of deliveries Play Video

    December 19, 2017 6:47 PM

    BATON ROUGE - Millions of packages are being shipped to their destinations this holiday season. The United States Postal Service expects to process and deliver three billion pieces of First-Class Mail this week. It also expects to deliver nearly 200 million packages this week. To keep up with the... more »
  • Baton Rouge residents experiencing mail delivery issues Play Video

    December 6, 2017 12:01 AM

    BATON ROUGE- Several people in the Iberville Terrace neighborhood of Baton Rouge say they haven't had their mail delivered since Saturday. "As taxpayers, we're paying for the mail to be delivered on time and when it's not it can cost us late fees," said resident Steven Malin. He's been... more »
  • Pregnant doctor goes into labor during patient's delivery

    September 23, 2017 8:43 PM

    IOWA - A pregnant doctor went into labor while delivering her patient's baby. OB-GYN Emily Jacobs was in the process of delivering her patient's baby when she noticed some fluid leaking. "I noticed what I thought was the amniotic fluid of the patient, as the baby was delivering,"... more »
  • Speeding mail carrier asked to slow down, stops delivering mail Play Video

    September 11, 2017 6:46 PM

    DENHAM SPRINGS - A woman says her mail is being held hostage by the postal service and she's been having trouble contacting someone about the issue. For the past week, Courtney Cook has not been receiving mail. On Friday, a U.S. Postal Inspector left a card on her front... more »
  • Waitr CEO apologizes for Valentine's Day delivery fail

    February 15, 2017 9:08 PM

    The CEO of popular food delivery app Waitr is apologizing to customers after a busier-than-expected Valentine's Day rush. CEO Chris Meaux issued the apology Wednesday, saying they did not expect as big of a rush for Valentine's Day 2017 and staffed based on last year's orders. "While no... more »
  • Man arrested after accidentally texting officer about drug deal

    January 9, 2017 3:42 PM

    PIERRE PART - Assumption Parish police arrested a drug dealer Monday after he mistakenly texted an officer details about a crystal meth delivery. An Assumption Parish Sheriff's deputy received a misdirected message from Dwayne Hebert, 39, in reference to a drug deal in Pierre Part. The officer played along... more »
  • Post Office Christmas delivery deadline is Friday Play Video

    December 20, 2016 11:50 PM

    BATON ROUGE- The deadline to pay first-class prices for Christmas present deliveries passed Tuesday. However, people willing to pay extra still have a few days left. Wednesday is the last day letters and packages can be mailed with the United States Postal Service with its Priority Mail service. And... more »
  • Protect your property, track your packages Play Video

    December 13, 2016 6:16 PM

    BATON ROUGE - Stealing other people's presents is becoming a not so Merry Christmas tradition. Online shopping may be a wonderful thing, but it's important to track what you have ordered and help prevent your items from being stolen. This time of year, FedEx, UPS and USPS are... more »
  • Post Office resumes delivery service to some in Denham Springs

    August 18, 2016 4:11 PM

    DENHAM SPRINGS - The Postal Service says people who live on accessible roads in Denham Springs can expect mail delivery to resume as soon as Thursday. Customers in the 70706 zip code were directed to pick up their mail at the Baton Rouge Mail Processing Plant on Bluebonnet Road... more »
  • Police dispatcher delivers baby in parking lot Play Video

    March 7, 2016 10:04 PM

    BAKER - A woman who didn't make it to the hospital Sunday night, delivered her baby in a parking lot with the help of a Baker Police dispatcher. "She had other plans," Courtney Daniels says. The new mother of three experienced a sharp pain and called her parents... more »
  • Accused shooter arrested in pizza driver attack

    November 5, 2015 2:28 PM

    BATON ROUGE - Police arrested the 17-year-old suspected of shooting a pizza delivery driver in Baton Rouge early last month. Baton Rouge Police accused Mark Shorter of armed robbery and attempted first-degree murder after his arrest Wednesday. Detectives said Shorter and three other people, 17-year-old Kendell Allen, 17-year-old... more »
  • DeliverBR debuts range of delivery services in Capital Area Play Video

    October 29, 2015 6:37 PM

    BATON ROUGE - New Capital Region service delivers anything from a cup of coffee to a full cart of groceries. Anita Tyner dreamed up DeliverBR while under the pressures of being a new mom. "I recognized the need for a delivery service on those days I didn't want to get... more »
  • New arrest made in pizza delivery shooting

    October 16, 2015 1:30 PM

    BATON ROUGE - Police arrested a second suspect this week accused in a robbery and shooting involving a pizza delivery driver. Baton Rouge Police booked 17-year-old Kendell Allen into the parish jail overnight on charges of attempted second-degree murder and armed robbery. The shooting and robbery happened on... more »
  • Teen arrested in pizza delivery shooting

    October 9, 2015 1:34 PM

    BATON ROUGE - Police said a 15-year-old boy has been arrested for their involvement in the robbery and shooting of a pizza delivery driver earlier this month. Cpl. L'Jean McKneely said tips called in by concerned citizens led to the teen's arrest. BRPD said on Oct. 1 the... more »
  • Fireman delivers child after responding to 911 call Play Video

    September 17, 2015 2:03 PM

    SPRINGFIELD - A firefighter will likely be forever remembered by one family after an emergency call here recently. Volunteer firefighter Wayne Birt responded to a call of a woman in labor after midnight Sunday. Soon after he arrived, the mother started to give birth and Birt helped deliver the... more »

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