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Survey says Chick-fil-A is highest in consumer satisfaction

1 year 3 months 3 weeks ago June 30, 2015 Jun 30, 2015 Tuesday, June 30 2015 June 30, 2015 3:24 PM in News
Source: WBRZ
By: Kristen Althouse

A new survey released a statement grading fast food restaurants based on customer satisfaction.

According to an American Customer Satisfaction Index Survey, Chick-fil-A is the restaurant most likely to have their customers leave happy. Experts say the reason for this is Chick-fil-A's choice to focus on one product rather than branching out. That product being their "Original Chicken Sandwich".

Each fast food eatery was graded on a one-hundred point scale. Chick-fil-A scored an 86 percent.

In second place with a total 83 points out of one hundred, was Chipotle. McDonald's came in last place with 67 percent.

The survey also says Americans eat out an average of four times a week.


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