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Service starting to return to EBT cards

3 years 3 months 1 week ago October 12, 2013 Oct 12, 2013 Saturday, October 12 2013 October 12, 2013 6:13 PM in News
By: AE Stevenson

BATON ROUGE - Benefits are starting to return back onto the EBT cards that help families pay for food.

Money was declined Saturday morning after a software glitch made the funds unavailable.

Child and Family services say, "The contractor that maintains SNAP EBT services for the state of Louisiana has informed DCFS that some store systems that handle EBT transactions have returned to service."

Xerox Corp. says the electronic benefits system experienced a temporary shutdown Saturday during a routine test of the company's backup systems.

Stores should be able to accept the money in the next few hours.

WBRZ News 2 spoke to several frustrated recipients after their cards were declined.

Debra Snow of Baton Rouge said, "I know I have food stamps, but you can't use them. What good are they doing?"

Louisiana is one of 17 states that experienced problems Saturday.

The service interruption is not related to the federal government shutdown.

 

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