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RaceTrac apologizes, offers help after fuel switch

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Posted: Sep 27, 2012 3:04 PM by Russell Jones
Updated: Sep 27, 2012 3:04 PM
Source: WBRZ

  Rating: 5.0 (2 votes)

Topics: baton rouge, racetrac, gas, station, diesel, regular, fuel

BATON ROUGE - The RaceTrac chain of gas stations released a statement today apologizing for a mistake which caused some people to pump diesel fuel into their gas-burning vehicles.

Company spokesperson Dayna Reed said early the morning of Sept. 22 their fuel carrier mistakenly pumped diesel into the regular fuel tanks at RaceTrac's Ascension store on La. 73. Reed said as soon as the store learned of the switch they closed their fueling stations, but some people got the diesel anyway.

"RaceTrac has a guarantee policy on its gasoline and will correct any problems a guest's vehicle may have as a result of this incident," Reed said. "We sincerely apologize for any inconvenience this may have caused any of our guests."

Mechanics who had several people affected by the fuel switch told News 2 yesterday it can cost up to $1,000 to repair damage done from running the wrong kind of fuel in a vehicle.

People whose vehicles were damaged by the switch should contact RaceTrac Customer Relations by calling 888-636-5589 to see what options are available for them.

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