Posted: Dec 6, 2012 6:07 PM by Olivia LaBorde
Updated: Dec 6, 2012 7:01 PM
BATON ROUGE- It was the same call again and again for Mercer Studio Salon Manager Susie Chaney today: dozens of clients telling her they're running late, or even cancelling because of traffic trouble.
"People weren't happy about it," Chaney told News 2. "Especially the holidays, they want their hair to look good."
I-10 was backed up for hours after an overturned tractor trailer near Seigen Lane closed that exit. Highland Road, where the salon is located, was part of the congestion.
Jerri Bankston said she never thought she'd make it in.
"It was bumper to bumper traffic everywhere," she said.
Stylists took all of the late clients, but not without a few problems.
"Someone's 15, 20 minutes behind we're doing nine people a day, so we're behind all day, we do what we can to catch up but it doesn't always happen," Chaney said.
Clients like Jerri can't help but wonder why one closed exit can cause affect so many people.
"I'm normally a very patient person, but there are times you get so frustrated with our city's interstate system," she said. "There needs to be a plan in place so when this happens there can be alternate routes other than just our surface streets."