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Officials: Customs system outage causes waits at airports

7 months 2 weeks 4 days ago Monday, January 02 2017 Jan 2, 2017 January 02, 2017 8:16 PM January 02, 2017 in News
Source: Associated Press
By: APNewsNow
Image from National Review

WASHINGTON - U.S. Customs and Border Protection has issued a statement saying a processing system outage caused delays at various airports.

The statement says CBP officers continued processing international travelers using "alternative procedures" until the system came back online Monday but waits were longer than usual at some airports.

In Atlanta, CBP public affairs officer Robert Brisley says the outage at the city's airport lasted about an hour from late afternoon into early evening. He said that officers were working to recover quickly afterward but even short outages can lead to backups at the airport, one of the world's busiest.

He said the agency apologizes to travelers who were delayed getting into the country after long flights.

Brisley said the cause of the outage was still being evaluated.

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