New Baton Rouge bus system fails to impress
BATON ROUGE - More than a month after the Capital Area Transit System launched its GPS software system, some bus riders complain the system is inaccurate and not user-friendly.
The Advocate reports the transit system, known as CATS, rolled out a website and smartphone app provided by RouteMatch Software at the end of January. It is supposed to show riders in real time when a bus will arrive at their stop.
CATS management has said the technology will improve rider experiences, and that its implementation fulfills promises from a tax election in April 2012.
Riders say the system has shortcomings.
Desktop NewsClick to open Continuous News in a sidebar that updates in real-time.
Massive I-10 crash in Lafayette now impacting drivers in BR
Man wanted for stabbing wife to death, injuring two others
After third cancer diagnosis, local mother undergoing experimental treatment
10 year old makes sure homeless are warm this winter
Steve Scalise promoting his new book 'Back in the Game'