LSU emergency text message test results

Posted: Oct 5, 2009 5:17 PM by Mike Steele
Updated: Oct 5, 2009 6:15 PM
Source: WBRZ

BATON ROUGE – The following are the results of the LSU Emergency Text Message

Test from Tuesday, Sept. 29:

The message was sent to 30,901 subscribers
It took 12 minutes for the message to be issued to cellular carriers
87.6 percent successful delivery

Some common reasons why the text message may not have been delivered include, but are not limited to, a deactivated phone number being registered, a person’s cellular bill not having been paid, subscriber thinks they have text messaging service when they do not, phone was reported stolen (correctly or incorrectly) or phone was turned off. Messages could have also been dropped due to problems with a carrier’s service or cell tower.

To ensure that important information reaches the most people possible, emergency text messaging is merely one of multiple communications channels utilized by the university in the event of an emergency. In the event of a crisis situation, LSU will communicate vital information as quickly and efficiently as possible in order to provide the greatest safety for students, faculty, and staff. One or more of the following communication tools will be used:

Web site: Notice posted on the LSU home page and PAWS
E-mail: Broadcast message to campus e-mail addresses
Telephone: Broadcast voice mail to campus extensions and posted to emergency alert hotline 225-578-4636 or 1-800-516-6444
Media: Media alerts distributed to all area print and broadcast media representatives
Text Messaging: Messages will be sent out from the LSU Emergency Operations Center to all users enrolled in the Emergency Text Messaging System
Posts on LSU’s social media Web sites such as Facebook and Twitter

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