Posted: Feb 13, 2013 2:43 PM by AE Stevenson
PORT FOURCHON - A tugboat from Louisiana is now en route to help the Carnival Cruise ship, Triumph get to in Mobile, Alabama.
A fire Sunday in the engine room, left the liner crippled without the ability to propel and the ship has been running on back up power since Sunday.
Over 3,000 guests are on board the ship. The U.S. Coast Guard has been near the vessel since it's reported fire.
In a Facebook post Carnival says, "guests were given the option of boarding buses directly to Galveston or Houston, Texas, or to spend the night in a hotel in New Orleans, where they could rest before flying out on private charters the next day. Carnival will cover all travel related and incidental expenses."
Carnival says it, "has reserved and arranged approximately 100 motor coaches; more than 1,500 New Orleans hotel rooms; multiple charter flights from New Orleans to Houston on Friday; and transportation from Houston to the Port of Galveston so that guests may get their cars if they drove to the port in Galveston, Texas where the ship departed from."
Guests will get a full refund of their money. They will also receive a 25 percent discount on a future three- to five-day Carnival cruise or a 15 percent discount on a six- to seven-day cruise.
The company has also cancelled 12 upcoming voyages the Carnival Triumph ship was scheduled to make. Concerned family and loved ones of guests and crew may call 888.290.5095 or 305.406.5534 for additional information.