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Livingston Parish initiates FEMA hotline

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Posted: Sep 4, 2012 4:44 PM by Brittany Weiss
Updated: Sep 4, 2012 4:44 PM
Source: WBRZ

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Topics: FEMA, Livingston Parish, Hotline, Isaac, Layton Ricks, WBRZ, flooding, home damage

LIVINGSTON - In an effort to speed up the recovery process and FEMA assessment following Tropical Storm Isaac, Livingston Parish has established a Hurricane Disaster Recovery Team.

Livingston Parish President Layton Ricks is asking all families whose property was damaged by Isaac to call the hotline at 225-686-3996. Callers should give their name, address, phone number and description of the damage.

"FEMA will be on the ground, they'll start assessing, and they'll know exactly where to go," said Ricks. "It just streamlines the process."

Ricks said this is a big step in the recovery efforts, and the hotline will make things smoother.

Residents living in the southern part of the parish were hit the hardest. Eric and Heather Crain came home to 5 inches of water and lost everything. For them, the hotline is a help.

"It's stressful and aggravating, but you can't do anything about it, so we're going to go on and get it all fixed," said Eric Crain.

"Whatever other help we can get, we're certainly going to apply for it," said Heather Crain.

The Disaster Recovery Team is asking for patience when calling due to a high number of calls. Residents living outside Livingston Parish can call 1-800-621-FEMA. The FEMA number is answered from 7 a.m. to 10 p.m. seven days a week.

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