Lawmakers criticize lengthy waits at OMV locations
BATON ROUGE - State lawmakers say they're getting hit with complaints about wait times at Office of Motor Vehicles locations around Louisiana, and they're asking for more details about the cause.
Members of the Legislature's joint budget committee said Thursday they want agency leaders to explain why waits have spiked.
New Orleans Sen. Ed Murray says he waited nearly four hours for service at his local motor vehicles office. Rep. Kenny Havard, of Jackson, says he's gotten repeated phone calls about lengthy delays.
OMV Commissioner Stephen Campbell says people can do much of their business online to avoid lines. He says they also can use outside contractors, known as public tag agents, to handle driver's license renewals for an extra fee.
Campbell says his office is working to keep people from long waits.