La. child support system down, may return Friday

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Posted: May 22, 2014 12:42 PM by Russell Jones
Updated: May 22, 2014 12:42 PM
Source: WBRZ

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Topics: child support, DCFS, children and family services

BATON ROUGE - Louisiana's child support system has been offline since Tuesday, according to state officials who said they're working 24/7 to fix the problem.

A spokesperson with the Department of Children and Family Services said problems arose mid-day Tuesday during routine system maintenance and upgrades.

People who called the automated number for child support were instead greeted by a pre-recorded message telling them that case information was unavailable due to technical problems, and apologizing for the inconvenience.

DCFS believes services will be returned to normal some time Friday afternoon.

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