FTC: AT&T to pay $105M for bogus wireless charges
WASHINGTON - Telecom giant AT&T will pay a hefty $105 million to settle government charges that the company unlawfully billed wireless customers for tens of millions of dollars in bogus charges - a practice known as cramming.
The multi-agency settlement includes $80 million in customer refunds and $20 million in penalties and fees to 50 states and the District of Columbia.
In its complaint, the Federal Trade Commission said AT&T billed millions of customers for charges from third-party companies for services customers never asked to receive or were duped into subscribing to - things like horoscope texts or flirting tips. The fees, usually $9.99 a month, were not easy for customers to find on their bills.
A penalty of $5 million will be paid to the Federal Communications Commission.