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Entergy grilled over power outages

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Posted: Jul 9, 2014 3:39 PM by Jason Newton
Updated: Jul 9, 2014 6:15 PM
Source: WBRZ

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Topics: entergy, public service commission, power outage

BATON ROUGE - Officials with Entergy were taken to task Wednesday over recent power outages across the capital city.

"I'm particularly interested in what's going on in isolated areas," said Public Service Commissioner Scott Angelle, "and I think you know where we have a problem."

Inside the PSC meeting officials from Entergy were grilled about recent outages in the area, including one in April where 30,000 customers were left in the dark.

"In some areas (people filed) outages eight, nine times in particular areas," Angelle said. "That to me is more systemic than an isolated problem."

Entergy blamed the issues on lightning during severe weather.

"April was difficult, followed by May and June," said Dennis Dawsey, an Entergy spokesperson who testified to the PSC. "Thunderstorm pattern has been difficult on us."

But Angelle read a list of complaints that he said were registered on bright, sunny days.

"'Inconsistency of reliability that is chronic,'" Angelle said while reading a complaint. "Tough word for a regulator to hear a customer say we got chronic problems."

Entergy testified that they are in the process of correcting the issues causing the power outages. But it's something residents said they will have to see before they believe.

The PSC asked anyone who continues to have power outages to contact their office.

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