Posted: Oct 12, 2013 11:28 PM by AE Stevenson
Updated: Oct 13, 2013 11:19 AM
BATON ROUGE - People in Donaldsonville reported they could use their EBT cards without the usual limit that is allowed on the cards.
Saturday evening it prompted a major chain store to shutdown and hour and a half early. Ascension Parish Sheriff Deputies were called to the scene to make sure everyone cleared out of the store.
Deputies tell WBRZ News 2, no one was arrested.
Witness said, they saw people walking out of the store with multiple carts of groceries.
A similar situation happened at another store in St. Martin Parish.
It's the latest twist on the food stamp fiasco that plagued not only Louisiana, but also 16 other states.
The problem started Saturday morning when the contracted company Xerox Corp. says the electronic benefits system experienced a temporary shutdown Saturday during a routine test of the company's backup systems.
Department of Child and Family services says the cards should be up and running again, however the system used to track EBT card usage and identify fraud were unaffected.
An official with DCFS says the department will vigorously investigate all fraud claims. This includes any persons that misuse the card, this could result in prosecution and loss of benefits.
If you wish to report fraud claims you can contact DCFS toll-free hotline at 1-888-LAHELP-U and selecting option 7 from the main menu or by visiting www.dcfs.la.gov/ReportFraud.