Delta apologizes after California family booted from flight
LOS ANGELES - Delta Air Lines is offering refunds and compensation to a California family that says they were forced off a plane and threatened with jail after refusing to give up one of their seats.
A video of the April 23 incident was uploaded to YouTube on Wednesday and added to the list of recent encounters on airlines that have gone viral, including the dragging of a bloodied passenger off a United Express plane.
Brian and Brittany Schear of Huntington Beach, California, told KABC-TV in Los Angeles that they were returning from Maui, Hawaii with their two toddlers. They wanted to put one of the children in a seat they had bought for their 18-year-old son, who instead flew home on an earlier flight.
Delta's website says tickets cannot be transferred.
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