Customers being reimbursed for bad gas
BATON ROUGE- Company representatives from ExxonMobil have arrived to begin working with people who put a bad batch of gas in the fuel tanks of their vehicles.
The company said Monday, it has started to reimburse people who had issues with the fuel.
"We are fully committed to working with our customers and motorists to honor all valid claims swiftly and effectively," a spokesperson said in an email to WBRZ News 2.
Last week, dozens of people experienced problems with their engines and it is believed that there was an issue with a gas mixture.
"We have identified an atypical variation in the affected batches which may produce a gum in engines. This is consistent with the issues we have seen in impacted vehicles," the company said.
Distribution of gasoline from a fuel terminal in the area was stopped. But, the company said all fuel on the market is safe for use in vehicles.
Individuals that have questions or concerns regarding fuel they may have purchased in the Baton Rouge area to contact ExxonMobil North America Customer Care at: 855-300-2659.
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