Crisis center seeing call volume rise

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Posted: Aug 12, 2014 4:02 PM by Rob Krieger
Updated: Aug 12, 2014 6:44 PM
Source: WBRZ

  Rating: 5.0 (1 vote)

Topics: crisis center, calls,, suicide prevention

BATON ROUGE- In the wake of the suicide of Robin Williams, the Baton Rouge Crisis Intervention Center is experiencing an increased call volume from people seeking help.

"It is bringing everybody's awareness to the point that we need to be looking, and we need to be reaching out to people and we need to be asking them if they are experiencing enough hopelessness or enough aloneness or enough pain that they actually have considered ending their life," said Norma Rutledge, the executive director of the Crisis Intervention Center.

The center operates a 24-hour phone line that anyone can call to seek help or advice with a loved one, it's something that Lisa Carmena, who lost her son to suicide, hopes more people will use.

"I hope that through the knowledge that is out there for everybody, the crisis chat, phone line, that there is hope. And I hope that they get the message that there's somebody for them," said Carmena.

The program also offers online chat options and text messaging to increase anonymity and allow people suffering to seek help in a private space.

You can reach the center's hotline at 225-924-3900 or 1-800-437-0303. You can find more information on the center by clicking here. You can also chat online by visiting

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