AT&T continues efforts to restore service after flood
BATON ROUGE - AT&T says their restoration work continues around the clock as they struggle to restore service to customers impacted by massive outages on Sunday.
Service is returning for some customers while others may continue to experience intermittent service.
As progress is made during these efforts, service will return for some customers and others may continue to experience intermittent service.
A spokesperson from AT&T confirmed that the cell service is not working due to switching centers being flooded as a result of the severe weather. The company released a statement regarding the service:
AT&T is deploying resources including generators, Cell on Light Trucks (COLTs) and Emergency Communications Vehicles (ECVs) to help restore service as quickly as possible.
Ascension Parish Sheriff's Office is also experiencing technical difficulties with phone lines.
According to the spokesperson, anyone in the parish trying to call 911 can call 225-621-8300 and press option 1.